FAQ

How it works, in plain English.

No jargon, no tech-speak. Here's what BolBots does, how we set it up, and what it means for your business.

The basics

What BolBots actually is.

What exactly is BolBots?

A done-for-you BolBot β€” an AI receptionist for your business. It answers your phone 24/7, talks to callers naturally, books jobs, and follows up β€” so you never lose work just because you couldn't get to the phone.

What does it do on a call?

It greets callers in your business name, understands what they need, answers common questions, books the appointment, flags true emergencies, and sends a text confirmation β€” all in one natural conversation.

Is this just a robot menu β€” "press 1 for…"?

No. There are no menus and no keywords. Callers talk normally, and your BolBot understands them and responds like a real front-desk person would.

Who is it for?

Home-service businesses that live and die by the phone β€” plumbers, electricians, landscapers, HVAC, roofers, cleaners, handymen, and similar trades.

How we do it

Setting it up is on us.

How does it know about my business?

Before we launch, we train your BolBot on your services, pricing approach, hours, service area, and the questions your customers actually ask β€” so it answers with your real information, in your voice.

How do you set it up?

A short discovery call, then we build and train it for you, connect it to your phone and calendar, and test it. Most businesses are live within a few days. It's fully done-for-you.

Do I have to change my phone number?

No. You simply forward your existing line to BolBots, or we set you up with a new local number β€” your choice.

Do I have to learn new software?

No. It connects to the calendar, phone, and customer records you already use, and we handle all the setup and maintenance. You just get answered calls and booked jobs.

Sounds human, handles the hard stuff

The questions everyone asks.

Will it really sound human?

Call the demo and judge for yourself. Most callers can't tell β€” it speaks naturally, with your business name and tone.

What if it doesn't know the answer?

It never makes things up. If something is outside what it was trained on, it takes a message, captures the details, and books a follow-up or routes it to you.

Can it handle emergencies?

Yes. We define what counts as urgent for your trade, and your BolBot recognizes those calls and follows your rules β€” offering priority scheduling or reaching you or your on-call tech right away.

Can callers still reach a real person?

Always. When a caller wants a human, or the situation calls for it, your BolBot hands off to you or takes a detailed message and notifies you immediately.

How does it handle pricing questions?

However you want. If you're comfortable giving upfront prices, it shares your ranges. If you'd rather not, it captures the details and books a free estimate or consult β€” it's entirely your call, and it can differ by job.

Can it speak other languages?

Yes. It can converse in multiple languages β€” for example English and Spanish β€” and switch based on the caller, so no customer is turned away by a language barrier.

Getting started & logistics

The practical stuff.

How fast can I go live?

Usually just a few days after the discovery call. We do the building, training, and testing for you.

What does it cost?

Simple flat monthly pricing that pays for itself with a single booked job. See the pricing page for plans.

What if I'm not happy?

Plans are month-to-month β€” no long contracts, cancel anytime. We'd rather earn your business every month.

How do I see what happened on my calls?

You get a clean summary of every call β€” who called, what they needed, and what was booked β€” so nothing falls through the cracks.

Still have questions? Ask a BolBot.

The fastest way to understand BolBots is to call it and treat it like a customer would.